Calls you couldn't get to. Quotes you forgot to chase. Customers who found someone else on Google. Three simple tools fix all three, set up for you, so you can get on with the work.
More sales.
Every call answered, every quote chased, every local search that finds you first. The customers you were losing without ever knowing about them become the ones in your diary.
Less admin.
No voicemails to return, no call notes to type up, no spreadsheet of people to get back to. Reminders, follow-ups and review requests go out on their own, and you see it all in one place on your phone.
Set up for you.
You tell us about your business on one call. We build it, switch it on and keep it running. When something needs changing, you message a person, not a settings page.
Each one works on its own. Together they cover the whole journey, from the moment someone searches for what you do to the day they come back.
A receptionist that picks up every call in under three seconds, day or night, in a voice callers take for a person. It knows your services, your prices and your hours, books the job into your diary during the call, and puts urgent callers straight through to you. Every call recorded, written up and in your inbox before the caller has put the phone down.
Calls, texts, emails and WhatsApp in one inbox, with each customer's history beside the conversation. Quotes get chased, appointments get a reminder, and happy customers get asked for a review, all without you remembering to. Open it on your phone and see who is waiting on you.
When someone nearby searches for what you do, your Google Business Profile is the first thing they see. Check yours free at local.macaws.ai in about ten seconds: see who Google shows above you and what it is costing you in calls. Then, if you want, we fix it and run it: photos, posts, review replies, hours and services kept right, every month.
It's 23:41 on a Wednesday. Half of someone's sockets have gone dead and they are ringing every electrician on Google until one picks up. Here is what happens when it's Signal that answers.
CallerHalf my sockets have gone dead — is anyone out tonight?
SignalSorry to hear it. Has the consumer unit tripped, or is it only that circuit?
CallerOne switch is down and won't stay up.
SignalThat's a fault on the circuit. I can get someone to you first thing — what's the postcode?
For any business whose phone rings while they work: trades, clinics, salons, garages, letting agents, kennels
You don't install anything or learn anything. You tell us about the business, we set it up, you check it, it goes live.
A 20-minute call. What you do, what you charge, where customers get lost, and where the calls should go. That's all we need. Bring your website address if you have one.
Day 1 · 20 minutes of your timeSignal learns your business from your website and our notes. Nexus is set up with your contacts, your diary and the follow-ups you want. Your Google profile is audited and the fixes listed.
Days 2 to 4 · our teamRing the number and talk to it. Send yourself a test enquiry. Read the follow-up messages. Tell us what to change, in a text if you like, and we change it.
Day 5 · you, ten minutesYour number is pointed at Signal, always or only when you can't answer. The inbox goes on your phone. The first Google fixes are made. From here, it's running.
Day 7 · liveEvery month: the receptionist tuned from real calls, posts and photos on your Google profile, reviews replied to, and a one-page summary of what came in. Change your prices or hours? Message us.
Every month · includedNexus is where it all lands: the calls Signal takes, the texts, the emails, the WhatsApps, and the follow-ups that go out on their own. Open it on your phone and you can see who is waiting on you.
Live at crm.macaws.ai · £50 a seat, a month
You write the messages once with us. Nexus sends them every time.
Four people whose phone is answered by our receptionist, talking about it on a call with us. Nothing scripted, subtitles and all. Play any of them.
Calm. Responsive. Efficient.
Fantastic service and quality.
I asked my colleagues to call her. They were blown away.
Five leads called at once. It picked them all up.
Recognition
One-Click Voice AI: Democratizing Enterprise Technology, a £49,800 grant from Innovate UK, the UK government's innovation agency, awarded under its Fast Start Response competition to Sonti Limited, the engineering company Chao co-founded, where Signal's voice technology was built. Offer accepted 31 October 2025; the project ran to April 2026.
Three people in the UK. You'll speak to all of them, and you'll know who to message when something needs changing.
Founder & CEO
Your first call is usually with Chao. Works out which of the three tools you need, and makes sure you understand what you're buying before you buy it.
Engineering
Ten years across backend development, apps and data modelling. The plumbing under all of it: the part that makes Signal, Nexus and your diary talk to each other.
Business Analyst
Turns your 20-minute call into the setup: what Signal says, which follow-ups go out, what the Google audit found. Stays on it until it matches what you asked for.
Three tools, each with one price. Start with the one that hurts most and add the others when you're ready. Setting up is included, and so is keeping it running.
a month · the audit is free
Best if customers find you on Google, or should, and your profile hasn't been touched since you set it up.
Start with the free audit. Pay nothing until you want it fixed.
a month · 200 minutes of calls included
Best if calls go unanswered while you work, after hours or at weekends, and each one could have been a job.
Works out at about £3.30 a day. One booked job a month pays for it.
a seat, a month
Best if enquiries arrive by phone, text, email and WhatsApp, and chasing them all is on you.
A seat is one person logged in. Most businesses start with one.
Prices exclude VAT, which is added at checkout. Pay by card and we email you within one working day to book the 20-minute setup call. Choose how many Nexus seats you need at checkout. All three together, for one person, come to £248 a month. Starting a business? All three for £250 for your first year.
The ones that come up on nearly every first call. Anything else, ask us on the call itself.
Usually not. Signal uses a natural voice with the pauses and “mm-hmm”s of a real receptionist, and most callers book the job and hang up without asking. If someone does ask, it tells them the truth, and it never pretends to be a named person. You can hear real calls on signal.macaws.ai before you decide.
No. You keep your number and point it at Signal, either all the time or only when you can't answer, after hours and at weekends. We do that with you on the setup call, and you can switch it back whenever you like. If you'd rather have a new number just for Signal, that works too.
It says so, takes the caller's name, number and what they wanted, tells them when you'll call back, and emails you the written-up call. If a caller needs you now, it puts them straight through to your mobile. It never makes up a price or a promise it hasn't been given.
Signal is usually answering within a day of the setup call, often the same afternoon. Nexus and the Google profile fixes take a few days, because we check them with you before they go live. A week from first call to everything running is typical.
No. We set everything up and you get Nexus on your phone, which works like a messaging app. Everything else, the answering, the reminders, the Google posts, happens on its own. When you want something changed, you message us and we change it.
It stays on servers in the UK and EU, under UK data protection law. Calls are recorded with a short announcement, as the law requires, and the recordings and messages are yours. We never sell or share customer details, and you can ask us to delete them at any time.
Yes. Everything is monthly with no long contract and no setup fee. Give us 30 days' notice and your last month runs to the end. Your customer list and your call records come with you.
Type your business name and town at local.macaws.ai. In about ten seconds you see how many people search for what you do near you, where you appear on the map across your area, and who Google shows above you. No sign-up and nothing to pay. If you want us to fix what it finds, we go through your whole profile on the call.
One person logged in. If it's just you, you need one seat. If a receptionist or a partner should see the inbox too, add a seat for each of them. Seats can be added or removed month to month.
Almost always. Signal books into Google Calendar, Outlook and the calendar in Nexus. Nexus connects to WhatsApp, email, your website forms and thousands of other apps. If you use something unusual, tell us on the call and we'll check before you pay anything.
Start here
Twenty minutes on the phone is enough. You tell us what you do and where customers get lost. We tell you which of the three fits, what it costs and when it would be live. If you'd like the free Google audit, say so below and we'll run it before the call.
One of us will read it and reply within one working day. If it's urgent, call 01223 912023 or email hello@macaws.ai.
Start here
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